Contact Us


555 West 12th Avenue
Vancouver BC V5Z 3X7

Tel: 604-876-5165
Fax: 604-876-5181

Administration Office

555 West 12 Limited Partnership
Suite 168 – 555 West 12th Avenue
Vancouver BC V5Z 3X7
Tel: 604-876-5165
Fax: 604-876-5181
Monday – Friday
8:30AM – 5PM

General Manager

Raymond Shiu
555 West 12 Limited Partnership
Tel: 778-838-6226
Fax: 604-876-5181

Emergency contacts

24-hour Security Cellphone: 604-834-2459


Regular Hours

Monday to Wednesday

10:00 am to 6:00 pm

Thursday and Friday

10:00 am to 8:00 pm


10:00 am to 6:00 pm


12:00 pm to 5:00 pm

Holiday Hours

Monday, February 12thBC Family Day12:00 pm to 5:00 pm
Friday, March 30thGood Friday12:00 pm to 5:00 pm
Sunday, April 1stEaster SundayMajority of retailers closed
Monday, April 2ndEaster MondayRegular Hours
Monday, May 21stVictoria Day12:00 pm to 5:00 pm
Monday, July 2ndCanada Day (observed)12:00 pm to 5:00 pm
Monday, August 6thB.C. Day12:00 pm to 5:00 pm
Monday, September 3rdLabour Day12:00 pm to 5:00 pm
Monday, October 8thThanksgiving Day12:00 pm to 5:00 pm
Sunday, November 11thRemembrance Day12:00 pm to 5:00 pm
Monday, December 24thChristmas Eve12:00 pm to 4:30 pm
Tuesday, December 25thChristmas DayMall Closed
Wednesday, December 26thBoxing Day12:00 pm to 5:00 pm
Thursday, December 27thRegular Hours
Friday, December 28thRegular Hours
Saturday, December 29thRegular Hours
Sunday, December 30thRegular Hours
Monday, December 31stNew Years Eve12:00 pm to 4:30 pm
Tuesday, January 1stNew Years DayMall Closed
Wednesday, January 2ndRegular Hours




2 entrances to City Square’s underground parkade

  • On Cambie Street, just before 12th Avenue
  • On Ash Street, just north of the intersection of Ash and 12th.


THREE levels of parking available.

  • Parkade is open from 05:30am to 11:30pm.
  • Parkade gates are closed between 11:30pm and 05:30am. After hours, you may exit only onto Cambie Street.


$4.00 for the first hours
$2.50 every additional half-hour
Maximum Daily Rate: $20 (from 6am to 6pm)
Maximum Nightly Rate: $9 (after 6pm)

  • 90 minutes FREE parking with a minimum $5.00 purchase from City Square retailers, except for Steve Nash Fitness World, Hot Yoga 101 and Kirin Restaurant (2 hours FREE parking). One retailer stamp per parking ticket allowed. Please bring your parking ticket along with you to the retailer for validation.
  • For monthly parking set-up please contact the Parking Administrator of your work place at City Square.
  • For parking issues please contact Precise Parklink at: 604-235-1380 or

Free WI-FI

Free Wi-Fi access is available in the common mall areas.

Our Wi-Fi connection is “CSQ-Public“, no password needed, you will need to register to access it through your browser as follow:

1) Select the Wi-Fi “City Square Public”
2) Open your browser and go to page
3) Click on “register” and follow instructions.


The ATM is located in the Lower Shop Level, adjacent to Cambie Street entrance.


City Square’s Restrooms are located in the Lower Shop level behind the food court.

There are Baby Changing facilities located in the Ladies’ washrooms.



City Square is located at 555 West 12th Ave, on the Northwest corner of the 12th and Cambie intersection, directly across from City Hall.

See Map



  • 15  Cambie / Downtown
  • 17  Oak / Downtown
  • 9    Alma-Granville-Oak / Boundary – Commercial Broadway Station-Boundary – Main
  • 99  B-Line Commercial-Broadway / UBC

For timetable information go to:

Please note we are not responsible for the content of external websites.

Canada Line

Station to/from City Square is Broadway-City Hall.
For more information on train time go to:

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